Maintaining quality within an organization is a multi-dimensional process. TCG brings those dimensions into focus through:

• comprehensive, multi-level evaluations that correlate directly to the Malcolm Baldrige National Quality Award criteria
• facilitated processes that work to find the type of quality tools and techniques that fit best within your organization
• identification of appropriate, measurable quality indicators that are translated into action and produce results and, specifically for healthcare organizations, Dimensions of Quality relates the Baldrige criteria directly to JCAHO standards